Crisis Management.
When an organisation is under assault, Mailander’s crisis management not only helps it to defend itself, but can even improve its image.
Whether it’s a business reorganisation, financial restructuring, environmental accident, product recall or investigation into management, Mailander has the tools and expertise to support the formulation of an effective strategy to tackle and manage the emergency.
Risk analysis
- Identification of vulnerabilities, risks and probability of impact.
- Creation of a crisis protocol: procedures, systems, materials and tools.
- Media training and Training and simulation.
Crisis management
- Activation of crisis committee and procedures.
- Creation of content (with management and legal department).
- Operational management.
- Crisis room and backup management.
- Post crisis: reputation reconstruction, tools for the future and business continuity plans.